I accepted my trade in offer, what happens next?
Well, to start off, we will need to collect your goodies.
We will contact you to confirm your collection address and find out which day would suit you best to arrange collection of the items.
Should you not have the original boxes or packaging, you are required to package the travel system in a protective manner, the use of bubble wrap is recommended. It is your responsibility to avoid any damage of the item.
Once the product has been collected, the trade-in is final cannot be cancelled. As soon as we have received your items in our warehouse, we will inspect them to evaluate the condition.
We will then send you the voucher code via email shortly after.
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How do I trade in my travel system/car seat?
Should you wish to trade in your travel system or car seat, kindly fill in our trade in form by clicking on the following link. Once complete, we will review your submission and offer you a voucher amount to use on our online store which you can ...How will I be compensated for my trade in?
Once you have submitted the trade in form, we will send you an offer in the form of a voucher that can be used on our online store. You can either accept or decline our offer. Please note, a voucher cannot be exchanged for cash. Wondering how to ...What does NOOLA® do with the preloved items that we have traded in?
If needed, the NOOLA® preloved team cleans the items received and replaces any spare parts if required. Some of the preloved items sold are demo models and have never been used beforehand. We always ensure that the preloved items undergo quality ...Can NOOLA® sell my travel system or car seat on my behalf?
We do not offer the option of selling trade in items on behalf of customers on our online store. However, we do offer NOOLA® customers the option to trade in their preloved items using our trade in form in exchange for a voucher amount. Submit a ...NOOLA® preloved warranty
We do not offer any warranty/guarantee on our preloved products.