When will I receive my refund?
PayFast, EFT and Cash orders
Once we have reviewed and approved your refund based on our return/cancellation policy, we will notify you with the refund amount and date.
Refunds will be processed within 7-10 working days once we have received the item.
Payments are normally processed on a Friday.
Payflex orders
If you have made a purchase using Payflex and we have approved your refund request, we'll instruct Payflex to refund your transaction.